Coaching for Plumbers
You’re one of the best plumbers on the tools but being great at plumbing doesn’t automatically make you great at running a business.
Keith Collins has spent 25+ years coaching trade and service business owners across Australia. He knows the exact problems plumbing businesses face from cash flow gaps between jobs to building a team you can trust and he has a proven system to fix them.
SOUND FAMILIAR?
The Challenges Every Plumber Business Owner Faces
You're quoting on gut feel and losing margin
Jobs come in, but by the time you pay labour, materials and overheads, there’s not much left. You know your pricing isn’t right but you’re too busy to work it out.
You can't find (or keep) good tradies
You spend more time managing problem staff than running jobs. Good plumbers are hard to find and when you do find them, keeping them is another battle entirely.
Cash flow is always tight
You’re turning over good money on paper but the bank balance tells a different story. Slow-paying customers, big material bills and lumpy income make every month stressful.
You're the business and that's the problem
If you stop working, the money stops. There’s no system, no structure, and no way to step back. You started the business for freedom but it feels like a job that owns you.
25+ years coaching trade and service business owners just like you across Australia.
HOW WE HELP
What Keith Works on With You
Pricing & Profitability
Know your real numbers. Set prices that cover every cost and leave a genuine profit not just revenue.
Team & Recruitment
Build a team that can run jobs without you. Systems for hiring, onboarding and managing plumbers that actually works.
Cash Flow Management
Get money in the door faster. Invoicing systems, payment terms and forecasting that keeps your bank account healthy.
Sales & Quoting
Win more of the right jobs. A structured quoting process that converts at the margin you need not just the price that wins.
Time & Systems
Build the systems that let the business run without you. Document what you do so others can do it too.
Business Planning
Get off the hamster wheel. Set a 90-day plan, a 1-year target and a clear picture of where you’re headed.
CLIENT STORIES
Hear from Real Trade and Service Businesses
Client: Clint Wolf
Business: Innovative Security
Industry: Security & Data
My name’s Clinton Wolff at Innovative Security and Data. The business that we’re in is CCTV, alarms, 24 hour monitoring, guard response. I’ve been in the industry for over 20 years. The business was getting to the next level and I needed a bit of guidance and support. One of the main reasons why I wanted to get a coach was to free myself up. The business has definitely grown a lot in the last 12 months since having Keith. I interviewed a few coaches and I liked Keith for the simple fact that he’s a [straight forward] guy, “this is how it is” [personality], he knows his stuff. I felt confident with him. To have that support to and know that I have someone that I can bounce ideas off, that I can call at anytime.
Since we’ve had Keith we’ve had well over 100% growth in 12 months. What he has been really good at is helping us grow internally. The example is putting the people and managers in the right position. Guiding me in the right direction saying “this is where you’re lacking… go and do this, come to this seminar”. He coaches everyone in the business. If you’re young and you’re in business and you haven’t got a coach, you’re doing it wrong. You train at school, then all the sudden we leave school and we go “I know how to install an alarm system”, we know nothing about running a business. I wish I got a coach, ten, fifteen years ago. I would be in a completely different space right now. And I’m comfortable where we are, but I know that we would be at where I would like to be at my goal where I’d want to be. And the reason is I didn’t have a coach, because I thought I knew everything. “Nah I’ll be right” and you’re not and then you get a coach and all the sudden it’s “this is great”.
Client: Jeff Speak
Business: Safe Play Systems
Industry: Playground Equipment Industry
The biggest headache in my business was trying to be all things to all people doing the sales, doing the accounts,
The main benefit of working with Action Centre has been that we now have systems and structures in place, they have helped us identify how to get the best out of our people, and not to cross over roles.
It all comes back to having clarity.
We’ve been an Action Centre client for over 6 years, and our business has increased over 50% in that time. Whilst that isn’t a staggering figure, our profitability has been much greater and the choice of client that we want has been vastly improved. We’ve also started up a second business after identifying a gap in our market and going for that.
Ready to Build a Better Plumbing Business?
Book a free, no-obligation strategy call with Keith. In 30 minutes you’ll get clarity on what’s holding your business back and what to do about it.